Dependency management
January 30th, 2007 by Jiri
Charles Betz comments on the value of config management:
How do we make sure the right people are approving the Change? Because we know what is dependent on a given Configuration Item, and who owns it.How do we make sure the right people are on the 3:45 AM bridgeline to start restoring a service? Because we know that this Configuration Item is dependent on these others, any of which might be causing the interruption.